| Q1:How to report
bugs?
Please email any bugs or suggestions to support@daydayvideo.com.
Q2: How to buy?
Please click here for detail.
Q3: What happens after I send
in the order?
Normally, you will receive your registration information
in a few minutes from RegSoft.com after sending the
online order form.
If you do not receive your registration information
within 12 hours, or you have lost the registration email,
please contact us at support@daydayvideo.com.
We will be glad to help you.
Q4. I have not received my registration
information. Why?
Do not panic! In many cases, there may be a processing
delay. Sometimes, people have supplied the wrong email
address. In rare cases, the registered users are unreachable
due to mis-configured email clients or privacy control.
Please feel free email to support@daydayvideo.com.
We'll resend you register information soon.
Q5: If I purchase your software,
can I upgrade it for free in the future?
Yes, we provide free upgrade. Please keep you eyes on
our site to get upgrade info. Please download the update
version by yourself, and you can register it using the
same license code.
Q6: I entered the license code you sent to me,
but the software said "Registration info is invalid.".
Why?
You'd better copy and paste the license code to avoid
a typo. And please note don't add any blank before or
after the code.
Q7: I lost my license code, can you send again?
Sure. But you'd better provide your OderID or some info
in your order(such as the Email you used to order) so
that we can find your info in our database.
Q8: Do I need to re-register after I re-install
the software?
No, you don't have to re-enter your registration info.
Our software will memory you registration status.
Q9: How long will it take to get your supporting
response?
We promise to answer you within within 24 hours.
But in most cases you'll get our response in a few hours
or immediately.
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